Miami

Brokerage Assistant

The brokerage department is looking to recruit a new team assistant for the Miami office.

*The role would be subject to USA Visa and work permit.

Main responsibilities: 

  • Assist with preparation of yacht selections & presentations – hard and soft copies 
  • Assist with all client/general correspondence 
  • Record all client activity in the Burgess Customer Relationship Management (CRM) system  
  • Monitor CRM enquiries for all brokers and assist brokers with ensuring the enquiry logs are all kept up to date 
  • Assist with contract preparation as required 
  • Assist with booking of yacht visits/inspections 
  • Collate and send out daily yacht and contact log 
  • Create electronic presentations for third party listed yachts 
  • Preparation of weekly brokerage news 
  • Manage department office cars (servicing, insurance, tax, etc.) 
  • Assist with travel plans as required (hotels, flights, transfers) 
  • Diary management; department movements 
  • Submit/collate expenses for brokers 

 

Secondary responsibilities: 

  • Occasional reception cover 
  • Stand and Boat Show cover as required, including occasional industry Open Days 
  • Miscellaneous admin duties as required 

 

Essential Skills and Personal Qualities: 

  • Fluent written and spoken English 
  • Strong IT skills (especially CRM, Outlook & MS Office including Excel) 
  • Highly organised 
  • Excellent communication and diplomacy skills, are able to communicate effectively at all levels (dealing with owners, captains and colleagues) 
  • Ability to prioritise, multi-task and work to tight deadlines and under pressure 
  • Keen eye for details and accuracy 
  • Confidentiality 
  • Good team player, but also able to act on own initiative 

 

Desirable Skills: 

  • Knowledge of MS CRM and/or Adobe Photoshop 
  • Previous sales support experience 
  • Knowledge of yachting or luxury goods sector 

 

Apply for this role
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