Creating a lasting impression

Published 15 七月 2025

If you have a good team the clients will come. If you have a great team the clients will stay.

We recognise a superyacht isn’t just a purchase. It’s a dream realised, the culmination of years of ambition, and something that will give you family time, privacy, and escape. And because it’s such an emotional decision for you, we focus on building trust between broker and client, ensuring that  it underpins everything we do.

IN BURGESS YOU TRUST 

At Burgess, we know that trust is earned the long way, and some relationships are as old as the firm itself. Not through pressure or impulse, but through honesty, professionalism and commitment. Sometimes that means advising you not to buy a yacht – because it’s not quite right. Other times, it’s meeting for a coffee at a moment’s notice, because we sensed you had something on your mind.

GETTING TO KNOW YOU

Our brokers get to know their clients inside out – not just the type of yacht you want, but how you live. Who comes on board. Where you like to holiday. What your family dynamic is and your lifestyle when you’re not at sea. For us, it’s about listening, staying present, and putting the client’s interests first every time.

It’s a long game. Relationships might take a decade before they result in a transaction. Or they might happen quickly. Either way, the foundations are always the same: sound advice, impeccable discretion, and genuine care.

THERE WHEN YOU NEED US

Our clients know we’re never far away – never more than a call or WhatsApp message from providing a useful tip, market insight or helping with a last-minute dinner reservation. We remember your birthday. Your dog’s name. Your favourite Burgundy. And you can trust us to keep you informed, included and connected – whether it’s yachting-related or not.

What’s more, the same trusted people you first spoke to years ago? They’re still here. Burgess has exceptional employee retention, which creates stability and confidence for our clients. They return to us again and again, not just because we found them the right boat, but because we’re still here long after the handover.

This is the Burgess way. We’re proud of our heritage, but we’re just as excited by the next generation. Our team is growing, bringing in new energy, fresh perspectives and new relationships – built with the same trusted principles we’ve always stood for.

Because when you put people first, the rest follows.

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Language: zh en fr

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