Emergency Response

Your Yacht Support Provider will be no more than a phone call away, standing by 24/7/365, ready to guide, advise and support the owner’s team and the captain.

The Emergency Service includes:

  • Create a dedicated yacht profile on our secure portal 
  • Provide individual logins for key crew members and stakeholders 
  • Identify and highlight required documents to be uploaded by the yacht for seamless emergency response 
  • Supply customised emergency checklists tailored to your yacht’s operations 
  • Provide access to the emergency contact number 
  • Register your yacht within our fleet emergency response plan for coordinated support  
  • Access ready-to-use templates for key emergency procedures, including: 
    • Towing 
    • Recovery of persons from water 
    • SOPEP (Shipboard Oil Pollution Emergency Plan) 
    • NTVRP (Non-Tank Vessel Response Plan)
  • Reprogram the yacht’s EPIRB with our emergency contact number 
  • Ensure SAT-C reporting to Polestar for independent position tracking 
  • Provide an 24/7 Emergency Response Team to advise and assist with onboard emergencies 
  • Immediate access to an expert team for guidance and real-time support during onboard emergencies 
  • Conduct a yearly review of emergency information and update as needed

Be prepared for any emergency – let us handle the unexpected. 

Contact us today to set up your yacht’s emergency response service.

Yacht Support Services

Discover the Burgess difference

Burgess has deep experience in solving problems, improving efficiency, and supporting yachts of all sizes – including large self-managed vessels or those under 500GT. With our Yacht Support Services, you can tap into that expertise whenever you need it. Whether it’s day-to-day operational advice or expert support, our specialists are just a call away. Burgess is on your side – with trusted guidance, transparent fees and a commitment to making yachting simpler, safer, and more enjoyable for you.

World class expertise on your terms

Burgess is on your side, from using our knowledge to anticipate risks and liabilities, choose the services that you want and pay only for what you use. It’s world-class expertise, on your terms.

Support when you need it

Yacht Support Services is a streamlined alternative to full yacht management, offering tailored assistance across key operational areas to match your yacht’s unique needs, budget, and cruising profile – when you need it.

All aspects of operation

From comprehensive crew recruitment and trusted financial services to cloud-based document handling, regulatory guidance, insurance, yacht assessments, and advanced maintenance planning, we provide seamless, expert guidance across every aspect of yacht ownership.

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