complete crew management

Why choose Burgess Crew Management?

A quality yacht crew is essential to the safe and efficient operation of any vessel. Burgess Crew Management provides all the necessary support and administration, relieving owners of the responsibilities and liabilities of crew employment through a fully MLC-compliant structure. We place equal importance on compliance and crew welfare, fostering a positive on board environment through regular initiatives such as monthly podcasts and awareness weeks. When crew changes are needed, Burgess Crew Recruitment can swiftly source experienced and suitable candidates from our extensive global database.

Our Services

Crew employment and payroll

Burgess Crew Services provides a fully MLC-compliant employment and payroll solution, ensuring well-supported, qualified crew and efficient cost management. Working closely with owners and captains, we uphold high standards in recruitment, welfare, and training, with 24/7 access to real-time payroll and budget data via our SAGE dashboard.

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Crew administration

We provide comprehensive support to the captain in all aspects of crew employment and administration, guided by a tailored onboard crew manual. This manual outlines clear procedures and best practices, ensuring consistent, efficient, and compliant crew management across the vessel.

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Crew recruitment

Burgess Crew Recruitment works closely with owners and captains to source experienced officers and crew tailored to your yacht’s specific needs. Our team is made up of former superyacht professionals with in-depth industry knowledge and firsthand onboard experience, ensuring a precise and informed recruitment process.

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MLC compliance

Our compliance team ensures that all employment structures, documentation, and onboard procedures meet or exceed MLC standards - giving owners peace of mind and supporting a safe, professional working environment for crew.

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Crew welfare

Crew welfare is a top priority at Burgess. We foster a supportive and inclusive onboard culture through ongoing education, open dialogue, and access to resources focused on mental health, diversity, and overall well-being - ensuring crew feel valued, heard, and equipped to thrive.

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FAQ’s

Got questions about crew management? Explore our FAQs for clear, expert answers on everything from recruitment and employment to welfare, training, and compliance.

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Crew Management

Discover the Burgess difference

A quality yacht crew is essential for the efficient and safe operation of any yacht. We provide all the necessary support and guidance to ensure a smooth process for all involved, all of the time.

A robust, cost-effective and tested structure

Under the expert supervision of our qualified and experienced human resource professionals, we source the best crew available to make your yacht truly more than a home. We never underestimate the importance of a valued human connection.

Crew services that limit employment liability

Our team ensures that crew are employed in a legitimate structure and in compliance with local and international legislation. We work with the captain and under the guidance of the owner to provide the full range of crew management services.

Personalised service from a dedicated crew manager

From crew travel to crew training, and employment agreements to payroll, you can have peace of mind that all crew management requirements essential for the smooth operation of a yacht are taken care of by your dedicated personal crew manager.

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Crew Management FAQ's

What does Burgess crew management include?

Our crew management service supports the full employment lifecycle, including recruitment, onboarding, contracts, payroll, certification tracking, compliance, and ongoing crew administration. Delivered with precision and discretion, it ensures efficiency, and the highest standards on board.

Can you manage the full hiring process?

Working with the captains and HOD's, yes. As part of our crew management service, we can manage the entire hiring process – from defining the brief through to candidate sourcing, vetting, interviews, and placement. This is particularly valuable for senior or specialist roles requiring a more tailored and thorough approach.

How do you ensure compliance, including the MLC requirements?

We ensure all crew employment arrangements meet current regulatory standards, including the Maritime Labour Convention, 2006. From contracts and documentation to employment conditions, every detail is managed to support crew welfare while protecting owners and ensuring full compliance.

Do you handle crew payroll and administration?

Yes. We manage all aspects of crew payroll and administration, including salaries, leave, and employment documentation.

Payroll services are delivered by Burgess Crew Services Guernsey ICC Ltd, providing a dedicated and compliant employment structure that is distinct from the asset-owning entity. This ensures efficient payroll management, regulatory alignment, and clarity for both owners and crew, while maintaining the highest levels of accuracy, transparency, and discretion.

What is the benefit of professional crew management?

Professional crew management ensures your yacht is supported by a cohesive, highly capable, and well-managed team. The result is enhanced safety, operational efficiency, and a consistently exceptional on board experience, with complete peace of mind for the owner.